TOTALCare™ IT Managed Services

TOTALCare™ IT

Managed IT Services

Let Us Worry About Your Technology,

While You Focus On Your Business

Outsourcing your IT support allows you to focus on the things that matter most; you don’t get paid to manage your technology, you get paid to run and grow your business. BCA provides TotalCare ™ IT Services to small business with 5 to 200 employees. BCA’s simple approach and pricing make it easy to have your very own IT Services Department.

Our IT Services:

  • Cut Costs & Reduce Downtime
  • Increase Employee Productivity
  • Security & Backup Peace of Mind
  • Single Point of Contact for All Your IT Service Needs
 BCA’s Service Level:

  • Average Customer Hold Time: 23 Seconds
  • Positive Service Feedback: 97%
  • End User Issues Solved on First Call: 80%
  • Field Tech On-Time Arrival: 95%

HOW IT WORKS:

  • You pay one flat monthly fee
  • We manage all your IT Service needs remotely
  • Unlimited help desk IT support for your users
  • No surprise extra costs