Office 365 may hold the key to an empty inbox

It’s Monday morning at the office, and you just came back from a lovely trip to Hawaii. It was a long overdue break from the technology, phone calls, and commutes of everyday life. As you settle into your office chair and open your inbox, your eyes widen as you realize it’s time to pay the piper. You scroll, scroll, scroll for what seems like forever, unable to find where the avalanche of emails began. There are hundreds – how will you ever get through them all? Ever felt the dread of a situation like this? Office 365 has a new feature that will prevent these email nightmares from ruining that first day back from vacation.

The problem with today’s email spam filtering

In everyday life, we’re faced with some issues that are of major importance, others minor, and many completely insignificant. Our email inboxes are no different. Some mails need to be attended to immediately, others can wait awhile, and some we never want to see at all.

But in our current email landscape, there is no gray area. A message either goes to your spam folder or to your inbox. Wouldn’t it be great if there was some sort of middle way? This is where Office 365’s new Clutter feature comes into play.

How Clutter works

Clutter works by creating a folder for your emails that are of ‘minor’ importance. This folder is aptly named Clutter, and it works in essentially the same way as your junk folder.

How does it know which emails to put in the Clutter folder? The feature monitors your inbox behavior and then accordingly determines which folder to put an email. For example, if there are specific senders you always reply to immediately, perhaps several times a day, then those messages are clearly important to you. However, if you’re receiving emails from a company and deleting them without opening, then that also says something about the importance of messages from that sender. Clutter works by tracking the patterns of this behavior, observing them and then filtering each message into the appropriate folder. This leaves the messages you need to respond to now in your inbox and hides the ones that can wait, delightfully out of sight.

Want to learn more about Clutter and other Office 365 features? Get in touch with us today.