Management Plans

TOTALCare™ IT

BCA provides a complete solution for supporting and managing the overall health of each computer in your company. BCA's PC management plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and BCA ensures that is possible around the clock.

BCA offers PC Management in three plans that range from remote only support to full support, including on-site and after hours support.

24/7 PC Management

SUPPORT ESSENTIAL PROFESSIONAL PREMIUM
Unlimited Phone Support
Unlimited Remote Control Support
Microsoft Application Support
Unlimited On-Site Support -
Emergency After Hours Support
(5:00pm-8:30am M-F, Sat)
- -
Online Asset Management
Online Case Management
Online License Management
Automated Desktop Optimization and Management
Automated Spyware & Adware Removal
VPN Client Management
Antivirus Software Management & Update
Software Patch Management

Server Management Plans

BCA offers three Server Management plans that include critical monitoring and maintenance required on a regular basis.

24/7 Server Management

SUPPORT ESSENTIAL PROFESSIONAL PREMIUM
Unlimited Phone Support
Unlimited Remote Control Support
Service Availability Monitoring
Unlimited On-Site Support -
Emergency After Hours Support
(5:00pm-8:30am M-F, Sat)
- -
Microsoft Patch Management
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Printer Setting Management
SECURITY
User Account Administration
File Sharing Permission Administration
Security Administration
Virus Definition & Prevention
ADDITIONAL PRODUCTS AND SERVICES:
Deluxe Web Hosting Services
Premium Spam & Virus Protection
Antivirus Client Protection -
Remote Backup Service with
Monitoring & Administration
-

Network Management Plan

Your computers and networks need regular care to perform at their optimal level. As your IT manager, BCA monitors your computers and network health on a daily basis. Having this information allows us to proactively maintain your network and provide strategic guidance before trouble occurs. BCA will ensure that you have the right resources in place as your small business grows.

24/7 Network Management

PURCHASING SERVICES NETWORK MANAGEMENT
Purchasing Assistance
Router Management
Antivirus Management
Firewall Management
VPN Management
Asset Lifecycle Management
Asset Reporting
Vendor Liaison

IT Managed Services from BCA, you are in good hands.

Contact Us Today