Managed IT Services and IT Support

Whether you need information security solutions, strategic consulting, or IT help desk services,
BCA is your go-to managed IT services provider with locations in Miami, Orlando, Tampa, and Dallas.

Running a business is hard enough! Having to worry about your systems running slow, possible cyberattacks, data loss and recovery, and downtime are just a few of the many challenges and concerns you may be experiencing as a company.

Let us worry about your technology, while you focus on your business. We understand that your IT infrastructure is the foundation for all your business operations, which is why our managed service package goes above and beyond the basics. Our managed IT service plans include a comprehensive solution that includes unlimited IT support, managed or co-managed it services, advanced cybersecurity protection, compliance as a service (SaaS), proactive management, network administration, a dedicated virtual CIO, and so much more.

Partner with BCA and allow us to demonstrate the impact that our unique and comprehensive service model will have on your business, as we align your environment to our standard of best practices in the industry with proven results minimizing downtime, maximizing productivity, and optimizing your business.

A Managed Service Plan Designed for Your Business

What’s included in our Managed IT Services

Fixed monthly fee

We offer a comprehensive service of unlimited IT support for a predictable, flat monthly fee. You’ll have access to our experienced team of engineers for less than the cost of a single hire.

Remote Help-desk / On-site Support

Technology failures can be frustrating, but having a reliable support team can make all the difference. Our 24/7 service desk provides quick and comprehensive technical support for any issues, big or small. No matter the time, you can count on us for expert assistance and solutions to keep your technology running smoothly. With our expert support team, your team will have access to personalized service. Our engineers also keep a close eye on all your technology, ensuring everything is working as it should. We are a trustworthy team of professionals dedicated to meet your IT needs and implement IT solutions that support the success of your business.

Systems maintenance & monitoring

We not only provide reactive help desk and on-site support, but proactive technology management of your systems as well. Working with a Managed IT Provider like BCA offers a range of benefits, including access to industry-standard practices, 24/7 monitoring, patch management, desktop/server optimization, cybersecurity protection, and a backup and disaster recovery solution. As we are dedicated to manage all your technology, we also save you time and money by managing your technology vendors. Focus on growing your business while we handle the technical details.

Cybersecurity

IT security should be at the forefront of every industry sector. With rising online threats and cyber-attacks on small and medium sized businesses, our cybersecurity stack offers a comprehensive suite of advanced solutions to protect and secure your network, detect and respond to emerging threats, and reduce your risk of downtime and ransomware while assisting you in staying compliant with industry regulations.

Backup & Disaster Recovery

Unexpected yet common threats and disasters can strike your business and disrupt business continuity at any time. We ensure that your valuable data and resources are secure and protected.

Business cloud

Now more than ever, business mobility is a must. Cloud services such as Microsoft 365 and Azure allow employees to access shared cloud information from virtually anywhere, while also offering protection against data leaks, malware, and phishing attacks.

vCIO

As your virtual Chief Information Officer, we strive to understand your business goals and challenges, and in turn, implement technology solutions that align with your operations. Strategy meetings/reports and budget planning are a few of the benefits we offer to help your business optimize your technology investments, reduce costs, and increase efficiency, all while staying ahead of the curve in terms of technology and innovation.

Managed VoIP Services

Your unified communications (UC) system is key to your organizational workflow. It connects your employees and facilitates customer communication. It literally is your business. That's why, no matter who you partner with for VoIP—whether it's RingCentral, Microsoft Teams Phone, or any other provider—we provide 24×7 service and support to ensure your communication and collaboration systems are always performing at their best.
We also provide comprehensive vendor management, eliminating the frustrating finger-pointing that can occur between different service providers. Our teams collaborate to maintain the high level of availability you need to keep your business running smoothly. Beyond support, we offer numerous proactive and valuable services, including user training and demos, security audits, and assistance with moves, adds, and changes. Our goal is to ensure your communication systems are efficient, secure, and perfectly tailored to support your business objectives.

Facing any of these challenges?

Leave your technology in the hands of IT
experts to save time and money

Current IT company takes long to respond

Prompt and professional IT support is what makes us stand out from other MSPs. We understand that having your technology working is imperative. Our team of dedicated and knowledgeable professionals are ready to meet your needs 24/7 and provide solutions to all your IT issues.

We’ve outgrown our existing IT company

With over 30 years of experience, we not only take pride in successfully and proactively managing our clients’ technology with our team of experts, but we also assist companies in getting to the next level of their business through expert and strategic guidance of their IT operations.

Systems are slow and we frequently experience downtime

BCA will significantly reduce downtime by implementing proactive maintenance and monitoring services, providing round-the-clock support, and developing a disaster recovery plan. Our team of experts can quickly identify and resolve any technical issues that arise, minimizing the amount of time that systems are offline. In addition, we will ensure that systems are kept up-to-date with the latest software and security updates, reducing the risk of downtime caused by vulnerabilities or compatibility issues.

Worried our network is not secure and our sensitive information is not protected

Our Cybersecurity stack offers a comprehensive suite of advanced solutions to secure and protect your environment. We will implement network security solutions, such as firewalls, intrusion detection systems, and encryption technologies, to keep sensitive information safe from cyber criminals. We will also monitor systems around the clock, detecting and responding to potential threats in real-time. In addition, we will implement backup and disaster recovery solutions to ensure that critical data is protected in the event of a disaster or data loss. We also provide training and education for employees on best practices for data security, helping to reduce the risk of human error and accidental data breaches.

Company expanding to multiple locations

BCA will help your business expand to multiple locations by providing centralized IT management and support. We can implement and manage a unified IT infrastructure across multiple locations, reducing the complexity and cost of maintaining separate IT systems in each location. Additionally, we can provide remote monitoring and management services, allowing us to quickly identify and resolve any issues that arise, no matter where the problem occurs. We can ensure that your IT systems are standardized and consistent across all locations, providing a better user experience and reducing the risk of downtime.

Meet Your vCIO

vCIOs offer their expertise and strategic guidance to a business regarding their IT operations.

BCA IT, Inc. President and Founder, Kenneth Henao talks about
what sets BCA apart and how we can help your business grow.

Meet Kenneth Henao, your virtual Chief Information Officer (vCIO). Along with our team of experts, Kenneth will provide valuable consulting and guidance for your business by coordinating the effective use of technology to achieve your goals. We will plan and implement technology solutions, such as cloud computing, network security, and data management, to support your operations and drive growth. We will also provide regular technology assessments and make recommendations for improvement, ensuring that your business is always operating at peak performance. Scheduled strategy meetings, strategy reports, budget planning, and assisting with technology decisions that will impact your business are all included in the scope of work of the vCIO.

By partnering with BCA, your business can receive the benefits of a CIO without the cost and resources required to hire a full-time executive. In this way, we can help you optimize your technology investments, reduce costs, and increase efficiency, all while staying ahead of the curve in terms of technology and innovation.

Co-Managed IT Services

We supplement your IT team with additional expertise and support

Here's what you can expect from our
Co-Managed IT Services:

Strategic Consulting: Our experienced team provides guidance on your current IT strategies, helping to align your technology goals with your overall business objectives.
Flexible Support: Depending on your needs, we can provide both remote and on-site assistance, providing your team with round-the-clock support for unexpected IT issues.
Specialized Expertise: Our team stays up-to-date on the latest trends and technologies, offering advanced insights into areas like cybersecurity, cloud services, network optimization, and more.
Capacity and Scalability: We can step in during peak periods, assist with special projects, or help you scale your IT capabilities as your business expands.

Learn more about Co-Managed IT Services

Meet your IT team!

Servicing businesses since 1990

Award winning Top 501 Managed IT Provider in 2020, and Top MSP in Clutch and Expertise 2021, 2022

Servicing locations across the United States.

Schedule Consultation

Managed IT Services and IT Support