Managed IT Services
Let Us Worry About Your Technology, While You Focus On Your Business
Outsourcing your IT support allows you to focus on the things that matter most; you don’t get paid to manage your technology, you get paid to run and grow your business. BCA provides TotalCare ™ IT Services to small business with 5 to 200 employees. BCA’s simple approach and pricing make it easy to have your very own IT Services Department.
Our IT Services:
- Cut Costs & Reduce Downtime
- Increase Employee Productivity
- Security & Backup Peace of Mind
- Single Point of Contact for All Your IT Service Needs
BCA’s Service Level:
- Average Customer Hold Time: 23 Seconds
- Positive Service Feedback: 97%
- End User Issues Solved on First Call: 80%
- Field Tech On-Time Arrival: 95%
HOW IT WORKS:
- You pay one flat monthly fee
- We manage all your IT Service needs remotely
- Unlimited help desk IT support for your users
- No surprise extra costs
TOTALCare™ Managed Services from BCA, you are in good hands.